We firmly believe that long-term customer satisfaction is the cornerstone of our success. To continue meeting the changing needs of our valued customers, we are committed to providing value that increases customer competitiveness through a world- class vertically integrated solution that establishes the industry’s standard for superior quality and service. As part of our continuous efforts to offer the best service to its customers, our team conducts regular market visits involving feedback sessions and customer satisfaction approaches.
Our commitment to quality is clearly revealed in the way we do our business; our processes, our close interaction with our clients as well as the strict product inspection procedures.To achieve this, we have implemented quality systems and processes that are continually being improved to satisfy our customers’ erupting needs.
We view customer concerns and complaints as an opportunity for us to provide the needed assistance while getting to know your requirements better.
Unitech promotes its services to its customers in support of its ‘Value Formation through Innovation’ strategy. Our customers have come to expect reliability in every business approach we make, from product performance through the order process to our final delivery. We are committed to continuous improvement in our performance and we seek smart well formulated simple solutions to fulfill our customers’ needs. Our Quality Assurance Management Policy is governed by Quality Management System Certification ISO 9001:2015.